Experience
Mitch Schaefer is founder and President of the Schaefer Training & Development Group, LLC, a prestigious member of the Sandler Sales Institute®, based in Northern NJ. Mitch has an extensive background in “B2B” and “B2C” Sales, having worked for American Express Company for over 25 years in a wide range of leadership positions in Sales, Marketing, Operations and Client Management. A few of the roles Mitch has held include: Regional Director, Consumer Travel Sales; Director, Card Marketing - Merchant Services Group; Director, Worldwide Quality Assurance - Card Products; and Vice President, Client Management, Corporate Services Group.
Throughout his distinguished career, Mitch has consistently been recognized for his strengths in achieving and exceeding business goals, developing strong and trusting relationships with clients, and for coaching and developing high performing team members to enhance sales and leadership skills. Mitch has also served as a “catalyst” for change, particularly in the development of new Sales & Marketing strategies and in the areas of organizational and business process re-design. Mitch was selected to participate in several Executive Leadership Development Programs, and was the recipient of numerous sales recognition awards, including: Presidents’ Club; Pacesetters; Great Performers; and, Manager of the top producing Consumer Travel Sales Office in the US Network.
In his position as Vice President, Client Management, Mitch was responsible for over $300M in sales volume, overseeing a team of Account Managers throughout the US, with responsibility for sales growth, business development and client retention. Mitch managed relationships and sold to senior executives from companies of all sizes, from small to multinational - in all Industry sectors. Mitch also contributed to the development of a new business model for selling consulting services to clients, played a key role in the development and deployment of training for Sales and Account managers, and then led his team to achieve outstanding results in selling these services in the first year of deployment.
Mitch decided to join the Sandler family in 2007, and has set up a Training facility in Bergen County, where he lives with his wife Betty and their son Justin. In addition to his meaningful business achievements, Mitch has demonstrated a strong commitment to the community, previously serving as Board Member and Co-Chair of the Strategic Planning Committee for the American Red Cross, Bergen-Hudson Chapter; and as a member of the United Way of NYC funding committee. Mitch is currently in the process of developing a scholarship program to bring the Sandler training model to non-profit and diverse businesses within Bergen County.
In addition to his rich business experience, Mitch has a warm and engaging communication and coaching style that is perfect for working closely with business owners, sales leaders and sales professionals, to drive change in their organization and sales process.